Key Responsibilities
- Create, edit, and maintain clear, concise, and user-focused technical documentation, including:
- Online help systems
- User guides
- Release notes
- Process documentation
- Knowledge base articles
- Workflow documentation
- Develop and publish structured online help content using MadCap Flare and related documentation tools.
- Collaborate with software engineers, product managers, QA teams, business analysts, and subject matter experts to gather and validate technical information.
- Translate complex technical concepts and workflows into easy-to-understand content for technical and non-technical users.
- Ensure documentation quality, consistency, usability, and adherence to established style guides, templates, and documentation standards.
- Manage documentation through the complete content lifecycle, including planning, drafting, reviews, revisions, approvals, publishing, and maintenance.
- Maintain and organize documentation repositories, content structures, reusable assets, and version-controlled documentation.
- Utilize Azure DevOps to track documentation tasks, sprint deliverables, defects, and release activities.
- Understand and document end-to-end application workflows, business processes, and system interactions beyond feature-level functionality.
- Review and update documentation to reflect software enhancements, product changes, bug fixes, and evolving business requirements.
- Participate actively in Agile/Scrum ceremonies and align documentation deliverables with product release schedules.
- Contribute to continuous improvement initiatives related to documentation processes, tooling, content strategy, and user experience.
- Effectively manage priorities, timelines, and multiple concurrent assignments while consistently meeting deadlines.
Required Qualifications & Skills
- Bachelor’s degree in Technical Communication, English, Computer Science, Information Systems, Business, or a related field; equivalent qualified experience ma
📌 Technical Writer (Pune)
🏢 Veradigm
📍 Pune