Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a versatile work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.
Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.
Job Summary: -

The primary responsibility of Plan Change Team is fulfilling complex plan change requests initiated by clients. This Process deals with Plan level activity where teams make changes in system for plans that are live. Team handles Adding Money Types/Investments, setup Disbursement Rule, Update Vesting, Eligibility and other financial transactions. Perform research and validate plan setup and changes made to plans.



Along with it make sure that team adhere to timelines and remain flexible to change in requirements from clients.

Primary Duties and Responsibilities: -
- Responsible for the support and processing of plan level changes as directed by clients and internal stakeholders
- Communicate results and discrepancies, including missing, incomplete, or unclear information or requests to the appropriate individuals for problem solving and clarification
- Strong attention to detail
- Accurately complete assigned Service Requests with service standards
- Perform research and validate plan level changes made to plans
- Handle complex task types with eye to detail while making changes in system
- Delegates inquiries to the appropriate unit for timely resolution
- Work independently with minimal dependency on seniors
- Ability to multitask and utilize dual monitors to work in multiple operating systems or vendor site

📌 Specialist Plan Changes (Bengaluru)
🏢 Empower Retirement
📍 Bengaluru