Key Result Areas
Supporting Actions
Deliver strong sales growth in the region and expand the customer base
- Identify business growth opportunities across the region, build direct/ Retail DSA channel/ current client acquisition strategies and tap growth opportunities to achieve Region targets
- Augment the business volumes of SME lending in the region, manage client databases and tap them through Area Sales Heads and dedicated relationship managers
- Drive relationships with key clients, collaborate with internal stake holders for faster TAT and cross selling initiatives in order to increase the client base of the Region
- Monitor lead generation & Cluster/Area Sales Heads/RM sales productivity metrics to drive a high-performance sales culture across the zone
- Timely hiring of people in the region and coordinate closely with HR team.

Analyze product positioning and competition across the region and develop the distribution network




- Scan the regional market and its competitive offerings on a periodic basis; report on emerging trends and business opportunities for the SME segment to the head office
- Engage with channel partners and develop a touch point management system for faster customer connectivity
- Conduct engagement programs like running contests for internal employees and external stake holder/ Retail DSAs and sales trainings to develop channel partners
- Monitor SLAs, sales efficiencies and RoI of channels and ensure timely channel payouts
- Effectively deploy schemes and prioritize sales of high revenue products and structures

Drive high levels of customer satisfaction across the region through Cluster Sales Heads/Area Sales Head & Relationship managers
- Monitor client servicing metrics, develop relationship marketing programs and motivate Cluster/Area Sales Heads, RMs and Retail DSA channel partners to display highest levels of client servicing standards
- Encourage the implementation of improved processes and best practices in order to enhance operation

📌 Regional Sales Head (Delhi)
🏢 Financial services
📍 Delhi