Description:

We are looking for an experienced JIRA Administrator to manage, configure, and optimize our Atlassian JIRA setting. You will partner with Agile teams, project managers, and stakeholders to ensure JIRA supports effective project tracking, workflow management, and reporting across the organization. Responsibilities are as below:
- Administration & Configuration – Create and manage projects, issue types, workflows, screens, fields, permission schemes, and notification schemes in JIRA Software and JIRA Service Management.
- Migrations (Data Center ↔ Cloud) for JIRA, Confluence and all the integrated apps.
- User Management – Manage user accounts, groups, roles, and license allocations; onboard and offboard users.
- Workflow Design – Design and maintain custom workflows aligned to team and business processes.
- Integrations – Configure and support integrations with Confluence, Bitbucket, GitHub, Jenkins, Slack, and third-party plugins.
- Reporting & Dashboards – Build and maintain boards, dashboards, filters, and reports (velocity charts, burn-downs, sprint reports)



to support Agile ceremonies and executive visibility.
- Plugin / Marketplace Management – Evaluate, install, configure, and maintain Atlassian Marketplace add-ons (e.g., ScriptRunner, Tempo, BigPicture, Zephyr).
- Support & Training – Provide Tier 2/3 support to end users, conduct training sessions, and maintain documentation on JIRA standards and best practices.
- Governance & Hygiene – Enforce naming conventions, archive stale projects, and maintain overall instance health and data integrity.
- Upgrades & Maintenance – Plan and execute upgrades, patches

Security & Compliance – Ensure access controls comply with organizational security policies and audit requirements.

Enable Skills-Based Hiring
No

ECMS REQ IDAdditional Details
- ECMS REQ ID : 578998
- Project Location 1 : TELANGANA | HYDERABAD
- Project Location 2 : MAH | PUNE
- Project Location 3 : TN | CHENNAI
- Project Location 4 : KR

📌 578998 - LS-ADM - Jira Admin - India (Bengaluru)
🏢 Trigent Software
📍 Bengaluru