How you can make an impact
You will help ensure that customers can rely on accurate, consistent and well-maintained pipetting equipment in their laboratories.
- You will handle servicing, preventive maintenance and calibration of manual liquid-handling pipettes at customer sites and service locations.
- Operate Calibright software to execute pipette calibration activities, record results and maintain accurate digital service data.
- Perform pipette calibration using an online printer where required and ensure that calibration outputs are captured correctly.
- Generate calibration reports and certificates through the designated system, ensuring that all records are complete and traceable.
- Review calibration results and validate the obtained data with superiors before finalizing reports or certificates.
- Submit error-free service and calibration reports within the defined timelines.
- Disassemble and assemble pipettes correctly during service and repair activities, ensuring that components are handled carefully and instruments are restored to proper working condition.




- Execute assigned tasks systematically and complete service, calibration and reporting activities on time.
- Meet defined productivity, throughput, quality and service-level norms.
- Maintain a high level of customer satisfaction by communicating clearly, responding professionally and resolving service requirements efficiently.
- Keep customers informed about action plans, service progress, report status and certificate sharing as and when necessary.
- Maintain positive rapport with customers in all aspects of service delivery and customer interaction.
- Maintain proper dedication, punctuality, discipline and ownership in daily work and reporting activities.
- Maintain, protect and calibrate validation tools properly, including weighing scales and other equipment used for pipette verification.
- Keep accurate service records, calibration data, customer communication records and other required documentati

📌 Service Engineer (Bengaluru)
🏢 Eppendorf India
📍 Bengaluru