Job Description:
System Manager – Back Office / Restaurant Operations
Designation: System Manager – Back Office / Restaurant Operations
Department: Back Office / Operations / IT Support
Location: Kolkata
Experience: 3–6 Years
Salary: ₹35,000 – ₹45,000 per month CTC
Employment Type: Full time
Number of Outlets: Cluster of 8 Outlets
About the Role
We are looking for an experienced and tech-savvy System Manager to manage and monitor the back-office systems and technology operations of a cluster of 8 food outlets across Kolkata.
The ideal candidate should have strong hands-on experience in the Restaurant / QSR / Café / Food & Beverage industry, with excellent knowledge of Petpooja POS, restaurant back-office systems, billing, inventory management, food costing, sales reports, online ordering platforms, and MIS reporting.
The candidate will be responsible for ensuring that all restaurant systems are functioning properly, outlet data is accurate, reports are generated on time, and operational teams are using the systems correctly.
The candidate should be comfortable coordinating with multiple outlets, outlet managers, kitchen teams, management, vendors, and technical support teams.
Key Responsibilities
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Manage and monitor back-office systems and restaurant technology across 8 outlets.
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Maintain and monitor Petpooja POS / restaurant management software across all outlets.
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Ensure correct configuration of items, menus, pricing, recipes, modifiers, taxes, discounts, offers, and billing parameters in the system.
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Monitor daily sales, billing, collection, voids, discounts, cancellations, refunds, and other POS transactions.
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Generate and analyse daily, weekly, and monthly sales and operational reports.
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Monitor inventory, stock consumption, purchase entries, wastage, transfers, and closing stock through the back-office system.
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Maintain accurate recipe and food-costing data in the system.
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Monitor food cost and identify discrepancies between system cons
📌 System Manager (Kolkata)
🏢 RECEX
📍 Kolkata