Description:
Solid hands-on experience with ServiceNow CMDB.
• Deep understanding of CI Class Manager, Identification & Reconciliation Engine (IRE), and CMDB Health.
• Experience with Discovery, Service Mapping, Service Graph Connectors, and Data Certification.
• Experience defining CI lifecycle stages and governance processes.
Strong understanding of Common Service Data Model (CSDM).
• Experience implementing Business Applications, Business Services, Application Services, Technical Services, and Service Offerings.
• Ability to map infrastructure CIs to business services and align CMDB structures with ServiceNow best practices.
• Understanding of service portfolios, ownership models, and service hierarchy design.
Experience configuring and extending CI classes.
• Knowledge of class inheritance, relationships, identifiers, reconciliation definitions, and data models.
• Understanding of server, network, cloud, application, database, and endpoint CI classes.
• Experience defining class standards, attributes, and governance controls
Understanding of Hardware Asset Management (HAM)
and IT Asset Management (ITAM).
• Knowledge of procurement, deployment, maintenance, warranty, refresh, and retirement processes.
• Experience maintaining asset-CI relationships and supporting lifecycle compliance.
• Familiarity with software licensing, asset reconciliation, inventory management, and audit requirements
ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)
• ServiceNow Certified Implementation Specialist – Discovery
• ServiceNow Data Foundations (CMDB & CSDM) Certification
• ITIL Foundation Certification
Enable Skills-Based Hiring
No
ECMS REQ IDAdditional Details
- ECMS REQ ID : 416913Y26
- Project Location 1 : MAH | PUNE
- Project Location 2 : KRNK | BANGALORE
- Project Location 3 : TELANGANA | HYDERABAD
- Project Location 4 : (No Value)
- Delivery SPOC :
[email protected]
- Relevant Experience : 5+
- Mandatory skills
📌 416913_ServiceNow CMDB (India)
🏢 Trigent Software
📍 India