Company Name: VARITE India Private Limited
About The Client:
An Indian multinational information technology (IT) consulting company headquartered in Noida, The company has offices in 52 countries and over 225,944 employees. The Client is a global IT services and consulting company that offers a wide range of services and products across various industries like IT Infrastructure Services, Cybersecurity Services, Cloud Services, Big Data and Analytics, Internet of Things (IoT) Solutions, Semiconductor Services and Enterprise Software Products.
About The Job:
JD 1:
- Entry-level engineer responsible for real-time monitoring, first-line troubleshooting, and ticket lifecycle management for network incidents. Works with runbooks and escalates to Tier 2/3 for complex issues. Typical of 24×7 operations environments.
- Capability alignment (Wacker levels)
- Primary: Level 2–3 (Assist → Apply)
- Exposure: Level 5 activities only as a contributor (shadowing/review support)
Key Responsibilities
- Event Monitoring & Incident Management — (Level 3 Apply)
- Monitor network alerts (NMS/telemetry/syslog) and identify anomalies impacting availability/performance.
- Perform L1 triage: validate incident, scope/impact, basic diagnosis (L1–L3).
- Open/update tickets; follow escalation matrix; provide timely status updates and handovers.
- Configuration & Release Management — (Level 3 Apply, supervised)
- Execute standard/pre-approved changes (e.g., VLAN/port changes, basic ACL updates) and record evidence.
- Support patching/maintenance windows: pre-checks, post-checks, and documentation of outcomes.
- Infrastructure Operations — (Assist → Apply)
- Maintain device inventory, configuration backups, and documentation updates (diagrams/runbooks/KB).
- Assist in investigating recurring operational issues; contribute to PIR/RCA evidence collection.
- Network Design — (Exposure / Assist)
- Support seniors with baseline checks (standards compliance, documentation completeness) and implemen
📌 NOC Network Engineer (Pune)
🏢 VARITE
📍 Pune