SS&C; is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded in 1986, SS&C; is headquartered in Windsor, Connecticut, and has offices worldwide. More than 23,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C; for expertise, scale, and technology.

Job Description

Job Title: Centre of Excellence (CoE). Manager / Sr. Manager – Fund Services Operations

Locations: Mumbai | Hybrid

Get To Know Us:
SS&C; is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded in 1986, SS&C; is headquartered in Windsor, Connecticut, and has offices worldwide. More than 23,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C; for expertise, scale, and technology.

What You Will Get To Do:




- Review and report operational performance data from Control IQ, to support operational and strategic decision making, with a focus on identifying process improvement opportunities.
- Drive governance program across stakeholders in India and Onshore discussing opportunities for efficiency and collaboration
- Identify, support and drive change around key SLA’s such as Productivity, Shrinkage and Automation in line with the Global Operating Model
- Train and assist operational area(s)to utilise the AOM Methodology (Forecast, Plan Control & Review) effectively to drive business decisions.
- Ensure engagement across stakeholders at all levels of the business and maintain valuable working relationships with both Indian and Onshore colleagues promoting a culture that embraces change and innovation.
- Coach at all management levels to drive behavioural change and to ensure best practice is adhered to throughou

📌 Centre of Excellence (Navi Mumbai)
🏢 SS&C
📍 Navi Mumbai