Job Description:
Job Title: Operations Analyst
Location: Pune, India

Role Description
- We are seeking a highly motivated and detail-oriented Operations Analyst to join our Private Banking team.
- This role involves supporting multiple critical processes within our operations. The Candidate will be responsible for completion of day-to-day activity as per standards and ensure accurate and timely delivery of assigned production duties.
- The position also requires regular collaboration with onshore colleagues and clients, with proficiency in German being essential.
- Candidate/Applicant needs to ensure adherence to all TAT/cut-off times and quality of processing as maintained in SLAs.
- Candidate/Applicant should ensure that all queries/first level escalations related to routine activities are responded to within the time frames pre-specified.
- Should take responsibility and act as backup for the Peers in Candidate/Applicant absence and share best practices with the team.

What we’ll offer you
As part of our adaptable scheme, here are just some of the benefits that you’ll enjoy,




- Best in class leave policy.
- Gender neutral parental leaves
- 100% reimbursement under childcare assistance benefit (gender neutral)
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above

Your key responsibilities
- Account Freeze/Unfreeze: Manage the end-to-end process of account freezing and unfreezing for private banking clients and liaise with onshore colleagues and relationship managers to ensure accurate execution of requests.
- Performance research in order to find debitors and creditors and process as per the guidelines.
- Perform multiple level calculation in order to determine final amount and make payments, should have basic understanding of SEPA pay

📌 Operations Analyst (Pune)
🏢 Deutsche Bank
📍 Pune