The Senior ServiceNow Developer will be responsible for creating, building, and deploying

custom solutions within the ServiceNow instance, with a specialized focus on mature implementations

across CMDB, ITOM, and ITAM/HAM modules. This role centers on developing advanced scripts,

managing complex third-party system integrations, and tracking assets from initial planning through

disposal. The ideal candidate will bridge infrastructure discovery with automated asset workflows to

ensure peak platform performance and database integrity.

Core Job Responsibilities

Custom & Scoped Development: Build robust custom applications, modules, and Scoped Apps utilizing

JavaScript, ServiceNow Glide APIs, and leading practices.

Asset Lifecycle Automation: Design, configure, and automate workflows, business rules, UI policies, client

scripts, and UI actions that map to the complete Hardware Asset Management (HAM) lifecycle (Plan,

Acquire, Receive, Inventory, Deploy, Maintain, Retire, and End-of-Life).

CMDB & ITOM Visibility: Configure and maintain the Configuration Management Database (CMDB)



data

models, ensuring real-time tracking of infrastructure dependencies. Implement and optimize ITOM

Visibility (Discovery and Service Mapping) to automate infrastructure updates and drive data

normalization.

Integrations & Hub Management: Architect, configure, and maintain bidirectional third-party system

integrations (e.g., procurement systems, ERPs like SAP, Active Directory) leveraging ServiceNow

Integration Hub and MID Servers.

Platform Quality & Code Governance: Perform rigorous peer code reviews to maintain coding standards,

manage update sets within Protected/Agile cycles, and build comprehensive regression suites using the

Automated Test Framework (ATF).

Operations & Performance Hygiene: Support L2/L3 incident resolution, interpret Instance Scan/Health

Scan reports, and actively remediate platform performance issues—such as slow-running queries and

index tuning—using I

📌 Servicenow Developer (Bengaluru)
🏢 Trigent Software
📍 Bengaluru