Job Description – L3 CV DMS

Designation

Assistant Manager

Department

CV DMS

Level

L3

Employment Type

Full-time

Location

Muzzaffarpur

Reporting Manager Title

Deputy General Manager

Language

Native, Hindi and English

Travel

Yes

Academic Qualification

Any Graduate

Work Experience

Minimum 7 years

Domain Knowledge (Preferable)

Financial Services/Banking/FMCG/NBFC preferred

Key Responsibilities

Process related

• Managing the collections through team of COs/DMAs

• Responsible for the collection’s performance on various collection parameters such as:

• Arrear resolution

• Bucket wise resolutions

(Including the Roll forward rates, Loan loss provisioning, and Penal interest collection for the assigned geographical area.)

• Performance review on field – monthly basis and Quarterly performance review of the COs of allocated collection targets

• Monthly review (Agency performance, acting against the low performer COs, DMAs (off rolls) & agencies,



identifying & suggesting current agencies / DMAs for collection & evaluation & empanelment of these new agencies.

• Ensuring periodic billing & processing of the payouts for the agencies / DMAs as per the approved payout grids.

• Periodic evaluation / correction of the field capacity as per the Avg. Collection Ratio (ACR)

• Ensuring smooth execution of the various strategies/drives planned by HO/RO for day-to-day collection performance improvement.

• Repo kit requirement, monitoring the repo Stock inventory, compliance to the adhered processes related to repo

• Liquidation of eligible repo assets in coordination with brokers and HO team and collect payment for approved for sale cases

• Periodic requirement of the receipt books / HHTs, mobile app codes requests for the agencies, monitoring the deposition of collection amount by the agencies, action against agencies for non-adherence.

• Recommending for initiation of appropriate legal actions in chronic default cases with co-ordination with the local lega

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