Company Description

As Accor we are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo

Job Description

Job Purpose
• Provides a friendly and personalized welcome for guests
• Offers attentive service and adapts to any constraints guests may have
• Heeds any remarks made by guests and ensures follow-up
• Establishes good relations with guests, offering advice and fostering customer loyalty

Primary Responsibilities
1st primary responsibilities
• Completes the following tasks:• prepares the point of sale and preparation areas
• welcomes guests and provides waiter service




• cleans and tidies the restaurant and preparation areas after closing

• Before every work shift, finds out about dish composition and any shortages
• Organizes his/her work to suit fluctuations in numbers, events and guests
• Ensures the equipment used remains in positive condition
• Communicates and cooperates closely with the other departments (kitchens, bars, lobby, banquet etc)

2nd primary responsibilities
• Is attentive to and respects guests' needs.
• Helps increase customer loyalty through quality of service
• Conveys an attitude in tune with the brand, contributing to the friendly atmosphere of the restaurant and dining rooms
• Recommends and promotes the F&B; and bar offers. In a wider context, is familiar with the hotel's services and latest offers
• Controls and analyses, on an on-going basis, in order to optimize the following:

Quality levels of product and service
Guest satisfaction
Operating costs
Sanitation and cleanliness (HACCP/ FSMS)
•

📌 Guest Service Associate-F&B Service (Jaipur)
🏢 AccorHotel
📍 Jaipur