The role is primarily focused on administration and operational support of security platforms, with a heavy emphasis on Netskope.

Critical Requirement

Must Have: Netskope Subject Matter Expertise (SME)

• Netskope expertise is non-negotiable.

• Candidates must be capable of serving as effective platform administrators.

• Candidates should deeply understand security policies within Netskope.

Responsibilities

The successful candidate will:

• Support Netskope as the primary platform.

• Administer and maintain security controls.

• Fine-tune DLP policies.

• Investigate access-related platform issues.

• Support ticket resolution related to Netskope.

• Work with feedback coming from the SOC team.

• Manage policy adjustments to reduce false positives.

You will:

· Administer and optimize security platforms including Netskope (CASB/SSE), CyberArk EPM, Mimecast and others

· Monitor, analyze, and respond to security events generated by these platforms, ensuring timely triage and resolution

· Develop, tune, and maintain security policies (DLP, web controls,



email security, endpoint privilege management) to reduce risk and false positives

· Lead troubleshooting and root cause analysis for security incidents and platform issues across endpoint, cloud, and email security domains

· Collaborate with engineering, IT, and business teams to implement security controls and drive remediation of identified risks

· Integrate security tools with ServiceNow for incident management, request workflows, and automated response actions

· Build and maintain operational dashboards and reporting for security posture, tool effectiveness, and KPIs

· Support onboarding of current applications, users, and use cases into Netskope, Mimecast, and CyberArk EPM

· Contribute to security architecture decisions and continuous improvement of tooling and processes

· Develop and maintain runbooks, standard operating procedures, and knowledge base documentation

You bring:

· Bachelor’s degree or

📌 Netskope SME (Hyderabad)
🏢 Algoleap Technologies
📍 Hyderabad