Application Tech Support Practitioner (Bengaluru)

Application Tech Support Practitioner (Bengaluru)

03 Oct
|
Accenture
|
Bengaluru

03 Oct

Accenture

Bengaluru

Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Zabbix
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

About the Role
We are seeking an experienced Zabbix Specialist with deep expertise in Zabbix 6.0 LTS and 7.0 LTS to lead enterprise monitoring initiatives. The ideal candidate will possess robust hands-on experience in Zabbix architecture, administration, platform upgrades, migrations, performance optimization, and monitoring strategy. This role requires a subject matter expert who can drive monitoring excellence, provide technical leadership, and support large-scale enterprise environments.
Key Responsibilities
Lead the administration, maintenance,



and optimization of enterprise-scale Zabbix environments.
Design and implement scalable monitoring solutions using Zabbix 6.0 LTS and 7.0 LTS.
Manage and support Zabbix Servers, Proxies, Agents, Frontend, and monitoring infrastructure.
Perform Zabbix upgrades, migrations, health checks, capacity planning, and performance tuning.
Develop and maintain templates, Low-Level Discovery (LLD), triggers, dashboards, reports, and alerting frameworks.
Drive monitoring standards, governance, and best practices across monitoring platforms.
Troubleshoot complex monitoring, alerting, performance, and integration issues.
Support onboarding of infrastructure, databases, applications, cloud resources, and network devices into the monitoring platform.
Act as the technical SME and escalation point for Zabbix-related issues and initiatives.
Lead technical discussions, architecture reviews, and customer engagements.
Mentor an

📌 Application Tech Support Practitioner (Bengaluru)
🏢 Accenture
📍 Bengaluru

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