JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
POSITION OVERVIEW
The Account Director serves as one of JLL’s most important leadership positions, responsible for delivery to the client across multiple service lines, sites, and geographies while managing diverse responsibilities across different timeframes. This role acts as the primary point of contact for all matters related to the account while building and maintaining robust, long-lasting customer relationships.
The Account Director is accountable for strategic leadership, operational excellence,
integrated facilities management delivery, financial performance, client satisfaction, governance, risk management, sustainability initiatives, and people leadership across the client portfolio. The role ensures seamless service delivery, business continuity, compliance, commercial optimization, and continuous improvement within critical and high-availability operational environments.
KEY ACCOUNTABILITIES & RESPONSIBILITIES
Strategic Leadership & Account Management
• Act as the primary point of contact for all matters specific and related to the account
• Develop forward-looking, peer-reviewed strategic plans that maximize profitability and leverage JLL’s capabilities
• Create and execute annual account business plans aligned with client growth and JLL profitability objectives
• Build and maintain strong, long-lasting customer relationships
• Oversee customer account management including forecasting, budgeting,
📌 Account Director (Bengaluru)
🏢 JLL
📍 Bengaluru