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Ping Federate / MFA – Senior (L3)
Job Summary
The Security Analyst/ Security Senior Analyst role will be primarily responsible for the daily operations of monitoring and review of the Access Management application and underlying infrastructure. This role will be responsible for working with end users, vendors, security leads as well as the other support teams to ensure successful operations of the infrastructure.
Key Responsibilities
• Incident/Service Request intake and assignment to other teams if required.
• Incident analysis
• Incident triaging
• Change Impact analysis.
• Respond, troubleshoot and implement resolutions for common issues.
• Respond to system outages.
• Maintain Incident remediation and prevention documentation.
• Interact with technical personnel and other teams as required.
• Initiate escalation procedure to resolve incidents.
• Produce service level reports.
• Monitor directory infrastructure for potential issues.
• Monitor backup.
• Coordinate or participate in individual or team projects.
• Write technical articles for internal knowledge base.
• Provide performance metrics as necessary.
• Adhere to stated SLA’s and ensuring high standards for quality regarding project documentation/activities.
• Deploy changes as per the instructions.
• Application validation after changes
Qualifications
Education
• Bachelor or college degree in related field or equivalent work experience
Work Experience
• 5-10-year experience
Skills Expertise:
• Basic problem diagnosis, troubleshoot and remediation.
• Must have at least 5 years of relevant experience working on Ping Federate.
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📌 GMS - Senior - Ping SSO (Noida)
🏢 EY
📍 Noida