Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : NetApp Data Management & Cloud Storage Solutions
Valuable to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues that arise within various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behaviors, and ensuring the smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic business environment.

Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.




- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead efforts to improve system stability and optimize support processes.
- Mentor junior team members to enhance their technical and problem-solving skills.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in NetApp Data Management & Cloud Storage Solutions.
- Strong knowledge of storage architecture, data protection, and backup solutions.
- Experience with troubleshooting and resolving complex storage and cloud infrastructure issues.
- Ability to analyze system logs and performance metrics to identify root causes.
- Familiarity with cloud storage platforms and integration with enterprise applications.
- Excellent communication skills to coordinate with cross-functional teams and stakeholders.

Additional Information:
- The candidat

📌 Application Support Engineer (Pune)
🏢 Accenture
📍 Pune