Overview

Make an Impact
Do you enjoy testing the limits of possibility? At McGraw Hill, our UiPath Support Engineer
drives progress and helps build the future of learning. If you have the passion and technical expertise to thrive in an innovative and agile environment, we want to learn more about you.

How can you make an Impact?
This critical role within the Global Technology Services Organization is responsible for delivering innovative solutions across the McGraw-Hill Robotic Process Automations landscape including. This role is responsible for automating business requirements or mundane processes at McGraw-Hill’s Robotic Process Automations (RPA) Department and will interact to other departments of McGraw-Hill’s Order to Cash, Sales force (CRM), Integrations, Oracle Fusion applications for Finance and PDH.

What can you expect from the position?
• Conduct reviews and analysis of business and information technology processes and solicits client requirements through interviews, workshops and/or existing systems documentation or procedures.
• Build & support Automations (or BOTS),



as RPA engineer to support McGraw-Hill’s RPA business and technical requirements.
• Determine underlying issues to common business problems and use appropriate influencing, negotiation, and change management techniques to implement best practice solutions.
• Responsible for the quality of the Automations delivered and ensuring it meets business expectations.
• Responsible for defining and communicating the process and organizational impacts of the new technology solution.
• Work with the business teams to understand organizational & business process change management impacts due to the current technology.
• Troubleshoot existing automations and implement permanent fixes to the bugs identified

Experience & Education skills
• Degree in Management Information Systems / Computer Science (or equivalent)
• Certification - UIPath or equivalent Robotic Process Automation tool
• Minimum 5 yrs. of ex

📌 UIPath Support Engineer (Bengaluru)
🏢 McGraw Hill
📍 Bengaluru