We are looking for an experienced and driven Cluster Manager to oversee the operations of a number

of stores in Hyderabad (and more which are going to open in and around the region soon). You will

assume responsibility for the overall success of the stores by setting employee-level targets,

supervising store managers, and ensuring success in every measure.

Our average store size is 1200 sqft with one of our largest ones in Jubilee Hills which is 3000 sqft.

We consider ourselves pioneers in the fashion jewellery industry for our excellent customer service

and loyal customer base.

If you have a strategic mindset and consider yourself an excellent leader in retail this job is for you.

You will have a lot to meddle with and Kushal’s can serve as a platform to grow in your career.

The goal is to ensure our stores will meet and exceed expectations of business development and

efficiency.

Responsibilities:

● Evaluating existing operations and developing appropriate strategies to increase standards of

customer service





● Monitor existing SOP adherence and implement new SOPs/alter to optimize operations to

ensure high efficiency

● Communicate and regularly achieve sales targets for a team of store managers while working

with high standards of operations across the region

● Training and motivating store managers and store employees in effective sales techniques

and supervisory techniques and thus lead your team to provide the best customer services

● Evaluate and analyse performance both—store-wise and employee-wise, using key metrics

and come up with solutions to improve them

● Report to senior executives on progress and issues

● Assist the upper management in decisions for expansion or acquisition

● Detecting, investigating, and remedying discrepancies in sales across region, if required

● Traveling to stores to conduct your duties in office, as needed. Informing your Manager of

progress and pitfalls on a regular basis

● Perform detailed analysis of n

📌 Cluster Manager-Hyderabad
🏢 Kushals Retail
📍 Hyderabad