Pay: ₹25,000.00-₹30,000.00 per month

Job Description:

We are looking for a CRM Executive who will be responsible for managing customer relationships, maintaining customer data, and coordinating with sales and service teams to ensure a smooth customer experience. The ideal candidate should have strong communication, follow-up, and coordination skills.

Key Responsibilities

• Maintain and update customer data in the CRM system

• Coordinate with the sales team for order processing and customer follow-ups

• Handle customer queries, complaints, and service requests

• Track leads, inquiries, and sales progress through the CRM

• Ensure proper documentation of customer interactions and transactions

• Generate reports on leads, customer interactions, and sales activities

• Follow up with customers for payments, feedback, and service updates





• Maintain strong relationships with customers to improve satisfaction and retention

Requirements

Requirements

• 1–3 years of experience in CRM / Customer Support / Sales Coordination

• Good knowledge of CRM software and MS Excel

• Robust communication and interpersonal skills

• Good coordination and follow-up abilities

• Ability to manage multiple tasks and maintain accurate records

Benefits

Working Days

• Monday to Saturday

Job Types: Full-time, Permanent

Benefits:

• Paid sick time

• Paid time off

• Provident Fund

• Work Location: In person

Benefits:

• Cell phone reimbursement

• Provident Fund

Work Location: In person

📌 CRM Executive (Kolkata)
🏢 Saburi Ply
📍 Kolkata