Company

Qualcomm India Private Limited

Job Area

Operations Group, Operations Group > Business Process Analysis

General Summary

Identifies, develops, and implements process improvement initiatives or solutions designed to enhance data collection, system, and process performance. Creates scalable, effective, and flexible business designs that balance people, process, and systems. Measures and reviews data and performance metrics on an ongoing basis to identify and resolve issues. Drives solution deployment across the organization including documentation and user training.

Minimum Qualifications

• Bachelor's degree in Business, Engineering, Operations, or related field.

OR

Associate's degree in Business, Engineering, Operations, or related field and 2+ years of related business process analysis experience.

OR

High School Diploma or equivalent and 3+ years of related business process analysis experience.

Join our team to transform Qualcomm's Contract Lifecycle Management (CLM) space by improving processes and systems, boosting operational efficiency,



and driving innovation with AI and other advanced technologies. We aim to deliver effective solutions that integrate seamlessly with business operations while providing exceptional support and value to stakeholders globally.

In this dynamic role, you will become an expert in Agiloft, Qualcomm's CLM platform, and serve as a key member of the CLM Operations team. You will provide operational support, configuration assistance, testing, documentation, training, and data quality oversight to ensure the platform remains secure, reliable, and effective for users globally.

Working closely with business users, contract managers, system administrators, IT teams, and third-party vendors, you will troubleshoot issues, validate enhancements, maintain documentation, develop training materials, execute testing activities, and support ongoing platform improvements. You will play an important role in ensuring high-quality syst

📌 Contract System Support Analyst (Hyderabad)
🏢 Qualcomm
📍 Hyderabad