Position Title: US Dispatch Executive

Department: Operations / Logistics

Job Location: Mohali phase 8A

Work Schedule: Monday to Friday, 06:30 PM – 04:30 AM IST (US Shift)

Reports To: Dispatch Manager / Operations Lead

• Position Overview

We are seeking a US Dispatch Executive with a minimum of 1 year of dispatch/logistics experience to manage and coordinate dispatch operations for our US-based clients. The candidate will be responsible for assigning loads, monitoring shipments, coordinating with drivers/carriers, and ensuring timely deliveries while maintaining strong client and vendor relationships.

• Key Responsibilities
• Coordinate and arrange daily dispatch operations for US routes.
• Assign loads to drivers and monitor their progress to ensure on-time pick-up and delivery.
• Maintain constant communication with drivers, carriers, and customers regarding shipment status.
• Handle scheduling, load planning, and real-time issue resolution (delays, breakdowns, rescheduling).
• Ensure accurate and timely entry of dispatch details into the system/CRM.




• Build and maintain strong working relationships with carriers, brokers, and clients.
• Track and report on key performance indicators (KPIs) such as on-time delivery, load utilization, and driver compliance.
• Assist in resolving billing, documentation, and compliance-related issues when required.
• Required Qualifications & Experience
• Minimum 1 year of work experience in US dispatch/logistics/trucking industry (mandatory).
• Graduate in any discipline (preferred).
• Good knowledge of dispatch software, load boards, and CRM tools (DAT,Truckstop).
• Solid understanding of US geography, routes, time zones, and DOT/FMCSA regulations (preferred).
• Excellent English communication skills – verbal and written.
• Strong problem-solving ability and ability to work under pressure.
• Flexible to work in US night shift (06:30 PM – 04:30 AM IST).
• Key Skills
• Dispatch Management
• Load Planning & Scheduling
• Carrier

📌 US Logistics Dispatch Executive (India)
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📍 India