Role Summary
We are seeking a hands-on Jira, Git, and AI Automation Administrator to support and enhance our Change Management, Release Management, and DevOps platforms. The ideal candidate will be responsible for administration, automation, integrations, scripting, and continuous improvement of Jira, Confluence, GitHub/Bitbucket, and related tools. This role requires a robust practitioner mindset with experience in AI-driven automation and platform engineering.
DevOps Tools - GitHub (Actions/Runners), Jira (API/Workflows)
Platform- Kubernetes (Helm/Operators), Unix Administration
(RHEL/Ubuntu/CentOS).
Observability- OpenTelemetry, Grafana, Prometheus, Loki, Tempo.
Automation - Python, JavaScript/Node.js, Ansible, AWX Tower.
Cloud - Experience with GCP, Azure, or AWS infrastructure.
Key Responsibilities
• Administer and maintain Jira, Confluence, GitHub Enterprise, and Bitbucket platforms.
• managing migrations, SSO integrations (Okta),
• Design and implement Jira workflows, field configurations, permission schemes, notification schemes, and project templates.




• Manage user access, authentication, and platform governance.
• Develop and maintain automation solutions using Jira Automation, Groovy, Python, Shell, and REST APIs.
• Build integrations between Jira, Git repositories, CI/CD tools, Service Management platforms, and enterprise applications.
• Observability: Build and scale the LGTM stack (Loki, Grafana, Tempo, Mimir) using OpenTelemetry (Otel) native receivers for enterprise-wide visibility.
• Automation: Develop custom APIs and automation in Python or Node.js to streamline onboarding, patching, secret management and other related automation tasks.
• Leverage AI and automation technologies to improve workflows, ticket management, reporting, and operational efficiency.
• Administer Git repositories, branching strategies, permissions, webhooks, runners, and DevOps integrations.
• Lead tool migrations, upgrades, and platform optimization initiatives.
• Create do

📌 Atlassian Administrator (Bengaluru)
🏢 HCLSoftware
📍 Bengaluru