Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore current ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Your Role And Responsibilities

• Technical Architecture & Solution Design
• Own the overall technical architecture and deliverables for the Microsoft Dynamics 365 CRM technical team.
• Work closely with business and functional teams to understand requirements and translate functional expectations into scalable technical solutions.
• Conceptualize, design,



and validate end-to-end technical solutions aligned with business and enterprise architecture standards.
• Produce technical solution documentation, architecture diagrams, technical specifications, integration designs, and implementation guidelines.
• Identify technical dependencies, risks, constraints, and appropriate design patterns.
• Independently estimate technical effort and lead/validate estimates provided by the development team.

• Dynamics 365 & Dataverse
• Design, customize, configure, and develop solutions using Dynamics 365 CRM Online and Microsoft Dataverse.
• Strong experience across Dynamics 365 capabilities such as Customer Service, Sales, Marketing, and related CRM components.
• Design and implement plugins, custom APIs, workflows, business rules, business process flows, customizations, and other Dataverse extensions.
• Work with the Dataverse SDK, Web API, QueryExpression, FetchXML, and other platform APIs.
• Define appropriate

📌 Application Architect-Microsoft Business Applications (Bengaluru)
🏢 IBM
📍 Bengaluru