RESPONSIBILITIES&DUTIES;
- Engagewithassignedleadsandpromptly initiatecontact throughthe autodialersystem. - Qualify leads by assessing their interest, needs, and eligibility for upGrad'sprogramsforGermanyandItalypublicuniversities. - Buildrapport,credibilityandestablishtrustwithleadsthrougheffective communicationandactivelistening. - ScheduleVideoCounselling[VC]sessionswithAdmissionCounsellors forqualifiedleads. - Coordinate schedules and ensure smooth communication between leadsandAdmissionCounsellorstofacilitatetheenrollmentprocess.
- Maintainaccuraterecordsof leadinteractionsandfollow-upactivitiesin theCRMsystem.
BASICELIGIBILITYCRITERIA
- Minimumof 2 years of Edtech-sales experience (StudyAbroad is plus),withat least1yearspent inasinglecompany.
- MinGraduationisrequired.
- Previousexperienceworkinga6-dayworkweek. - Currentlyworkinginthecapacityofanindividualcontributor. - Proventrackrecordofmeetingtargetsintheexistingcompany. SKILLS - Excellent verbal communicationskillswithanemphasisonfluency in theEnglishlanguage. - Ability to listen effectively, build trust with potential learners, and approachsituationswithpatienceandempathy. - Ability topersuade learners towardsattending theVideoCounselling [VC]sessiontoultimatelyinfluencetheirenrollmentdecisions. - Basic proficiency in MS Office Suite & CRMmanagement for administrativetasksandreportingrequirements