Role Purpose:
- Manage, reconcile and provide senior oversight of Derivatives invoices according to process and procedure, acting as escalation point for complex or disputed items
- Meet and safeguard Service Level Agreement targets across the team's book of work
- Work on SmartStream's Transactions, Fees Cost and Invoice Management solution ensuring all service level agreements are met

Typical Work Activities include:
- Use the SmartStream solution to match client data and highlight any exceptions, including resolution of complex and aged exceptions escalated by junior analysts
- Raising data exceptions and owning the investigation process through to completion, driving root-cause analysis to prevent recurrence
- Prioritising work across own and team deliverables to ensure all SLAs are adhered to
- Keeping the client fully informed of progress and liaising with brokers & banks to close any issues; leading client calls and managing senior stakeholder communication
- Work with multiple teams to provide ideas and input into improving the SmartStream solution,



including requirements definition, UAT and process re-engineering
- Mentor, review and quality-check the work of junior analysts; support onboarding and knowledge transfer
- Contribute to client onboarding, new business implementation and continuous improvement initiatives

Key Skills:
- Minimum 5 to 8 years of Derivatives Product knowledge with experience in Listed or OTC Brokerage
- Strong knowledge of Investment Banking products, predominantly Derivatives
- Detailed understanding of the Trade Lifecycle
- Advanced knowledge of Excel
- Analytical problem solving skills, with the ability to resolve ambiguous and escalated issues independently
- Robust numeracy skills
- Proven experience of working in an SLA-driven environment, including SLA ownership and reporting
- Substantial working experience in a data reconciliation or data matching role
- 5+ years of experience working in the Banking/Finance industry
- Exp

📌 Senior Analyst (Bengaluru)
🏢 Smartstream
📍 Bengaluru