Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

We’re looking for a skilled Data Engineer to join our CX Data & Operations team within the BI Platform Engineering organization. In this role, you will support the development and optimization of data pipelines that power customer experience (CX) insights across survey programs such as CSAT, NPS, and custom initiatives. You’ll work closely with analysts, product owners, and other engineers to ensure scalable, secure, and high-quality data delivery for CX reporting and automation use cases. Your contributions will help drive meaningful decisions through improved data integrity, productive processing, and platform reliability.

What You’ll Do
• Design, build, and maintain robust ETL pipelines for survey and CX-related data




• Collaborate with analysts to integrate data from multiple sources into Redshift and other downstream platforms
• Support data ingestion and transformation for survey delivery systems (e.g., Qualtrics) and output layers (e.g., Tableau, email systems)
• Ensure data quality, lineage, and monitoring are embedded into all pipeline processes
• Participate in Agile ceremonies, sprint planning, and code reviews as part of the engineering lifecycle
• Support the evolution of data models that align to CX analytics and platform needs
• Contribute to documentation and knowledge sharing across teams

What We're Looking For
• 4–6 years of experience in Data Engineering and Analytics
• 2–3 years of hands-on experience with AWS Cloud services (e.g., Redshift, Snowflake, S3, Lambda, Glue)
• Strong proficiency in SQL, Python, Shell scripting, and working with large-scale data pipelines
• Deep understanding of data warehousing concepts, ETL frameworks, and data modeling best practices
• Experience

📌 Data Engineer – CX Data (Bengaluru)
🏢 American Express Global Business Travel
📍 Bengaluru