About Willis Towers Watson
Willis Towers Watson (NASDAQ: WTW) is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 45,000 employees serving more than 140 countries and markets.We design and deliver solutions that manage risk, optimize advantages, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas — the dynamic formula that drives business performance.
Together, we unlock potential.
About The Team
The Client Specialist team plays a crucial role in supporting the end‑to‑end North America Risk & Broking renewal and servicing process. They operate closely with Client Advocacy, Broking, and other internal stakeholders to deliver a seamless, client experience.
Role Description
This role supports the processing of pre renewal, broking,
binding and post binding activities required for placement and service of our North America Risk & Broking clients and prospects. The work closely with Client Advocacy, Client Service and Broking on a daily basis to delivery “White Glove Service” to our clients and prospects.
Process & client service management
• Client Management: Handle a portfolio of complex clients with specific service needs.
• Client Support: Assist Client Advocacy colleagues in preparing, reviewing, and managing tasks related to North America Risk & Broking – Property and Casualty insurance renewals, including document and data management.
• Collaboration: Work with functional and client management teams to finalize deliverables like Loss Runs, Policy Documents delivery, Accounting & Settlement, Summaries of Insurance to ensure clients understand their coverage, Schematics, Certificates, etc
• Meetings: Arrange and facilitate internal / external strategy meetings (with clients) for policy
📌 Client Specialist (Mumbai)
🏢 WTW
📍 Mumbai