Overview

About Business Unit:

At the core of all that Epsilon does is a team that sets the foundation of our IT infrastructure. The team drives innovation and efficiency through pioneering technology across Epsilon's platforms and business verticals. From being the first point of contact for infrastructure needs to final deployment, the team provides end-to-end solutions for our client-facing platforms. ETS supports all aspects of revenue-generating platforms for Epsilon and sets the architectural direction for our enterprise deployments. By adopting the newest technologies, such as Cloud, Automation, and Artificial Intelligence, the team is at the front of redefining our digital business and capturing new opportunities.

Role Summary:

The Infrastructure & Reliability Engineer is responsible for operating, supporting, securing, and continuously improving enterprise infrastructure across Windows, Linux, virtualized, cloud, and hybrid environments. This role combines solid L2 systems administration accountability with foundational L1 Site Reliability Engineering practices,



including monitoring, automation, incident response, service health management, and operational improvement.

The role is expected to ensure infrastructure stability, reduce repetitive operational toil, support production reliability, execute changes with control, and collaborate effectively with application, cloud, security, database, network, and vendor teams.

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Responsibilities

L2 Windows and Linux Infrastructure Operations

• Administer, troubleshoot, patch, upgrade, and support Windows Server and enterprise Linux platforms across production and non-production environments.

• Support Windows services including Active Directory, DNS, Group Policy, WSUS, permissions, access, service accounts, and related infrastructure services.

• Perform Linux administration activities covering user management, permissio

📌 Systems Administrator (Bengaluru)
🏢 Publicis Groupe Holdings
📍 Bengaluru