Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced skilled to join our team in the role of Senior Consultant Specialist.
In this role, you will:
• The role will be hired with HTI Pune, however candidate will be working with HSCI IT at Mumbai location responsible for managing application support, testing, audit, risk and governance




• Primarily responsible is to handle L1 & L2 support activities for all local applications including Front Office and Back Office applications across all functions at the entity level.
• Responsible for Incident Management, Problem Management and Hygiene, including Root Cause assessment and follow-ups with internal/ vendor teams. Escalate serious concerns to Senior management in a timely manner. Prepare incident and quality dashboards for management reporting.
• Liaise with respective teams to ensure that application and infrastructure vulnerabilities are regularly monitored and patched as applicable. Compliance with HSBC and Regulatory Cyber Security framework to ensure identification, remediation, tracking is performed on ongoing basis.
• Demonstrate sound communication, presentation and influencing skills to work with business, IT colleagues, and external parties like vendors.
• Work with ITSO to support them in ITSO governance, IT Controls, BCP/DR drills, Market rehearsal participation, special trading occasions, Audits, Cyb

📌 Technical Production Support/Senior Consultant Specialist (Pune)
🏢 HSBC
📍 Pune