• Understand customer needs and recommend suitable jewelry pieces.

• Handle customer queries effectively and escalate complex issues.

• Demonstrate strong product knowledge, including features and benefits.

• Communicate product value and support store sales targets.

• Stay updated on new collections and promotions.

• Adapt to shift timings, store requirements, and transfers within the cluster.

• Maintain punctuality and take on additional responsibilities as needed.

• Support store operations such as deliveries, online orders, packaging, stock replenishment, and visual merchandising.

• Ensure the store is clean, presentable, and visually appealing.

• Follow SOPs, policies, and theft-prevention protocols.

• Work collaboratively with the team to ensure smooth operations.

• Show sensitivity while addressing customer concerns and use valuable judgment in difficult situations.

Requirements




● Min HSC 2 years of retail experience/ Graduates with 2 years

of experience in retail.

● Must be above 20 years of age and below 35 years of age.

● Basic computer skills and microsoft office

● Proven track record of exceeding sales targets consistently

● Experience in providing exceptional customer service and

building strong customer relationships

● Experience in mentoring team members

● Experience in handling cash transactions and inventory

management

● Proficient in POS systems and other relevant retail

technologies

● Knowledge of visual merchandising principles

● Positive and enthusiastic attitude

● Excellent presentation and grooming standards

● Flexibility and adaptability to work varied shifts

📌 Senior Style Associate (India)
🏢 Kushals Retail
📍 India