Position Title: Senior Engineer– Digital Risk Management (P3)

Location: Bangalore / Hyderabad

Reports To: Associate Manager, Digital Risk Management - Carrier Global Capability Center (GCC), Digital Team

Position Summary: To lead the identification, assessment, management, and governance of IT risks across Carrier’s enterprise workplace. This role is critical to ensuring the resilience of IT services and the integrity of Carrier's information assets by embedding a robust IT risk management framework aligned with global standards and Carrier's strategic goals. This role acts as the strategic owner of risk governance while working closely with IT Risk Analysts who are responsible for day-to-day execution and operationalization of controls, assessments, and reporting, with close coordination and frequent interaction across internal subject-matter-expert (SME) teams and Risk owners to ensure risk management process is followed.

Key Responsibilities:
1. IT Risk Governance & Framework Management
• Design, implement,



and maintain the IT Risk Management Framework aligned with Carrier based Digital Risk Framework which is derived from NIST CSF and ISO 27001.
• Define IT risk taxonomy, thresholds, and escalation protocols for consistent enterprise-wide adoption.
• Serve as the primary liaison for IT risk matters across Carrier's global business units, infrastructure, and application teams.
• Serve as the primary record creator for risks in ServiceNow GRC application.

Key person contributing to the design, configuration, and rollout of the ServiceNow GRC framework, covering the Policy, Risk, Issue, Compliance and Exception Management modules end-to-end.2. Risk Identification, Assessment & Prioritization
• Conduct and oversee IT risk assessments (inherent and residual) across critical applications, infrastructure, and projects.
• Guide IT Risk Analysts in executing risk analysis, evidence collection, and scoring processes.
• Facilitate scenario-based and targeted risk as

📌 Senior Engineer– Digital Risk Management (Hyderabad)
🏢 Carrier
📍 Hyderabad