The individual will be responsible for proactively managing overdue receivables, reducing ageing, improving collection effectiveness and ensuring timely resolution of customer account discrepancies.

The position requires hands-on working knowledge of SAP, particularly in relation to customer accounts, open item management, payment allocation, account reconciliation, reporting and AR closing activities.

The Senior Executive will work closely with customers and internal stakeholders including Sales, Customer Service, Credit, Treasury and Finance teams to ensure timely collection of receivables, accurate cash application, resolution of disputes and smooth month-end closing.

The role requires a high level of ownership, communication skills, analytical ability and a robust collection mindset. The successful candidate should be comfortable handling customer conversations, including difficult collection discussions and payment negotiations, independently driving issues through to resolution.

Key Responsibilities

• Manage end-to-end Accounts Receivable and Order-to-Cash (O2C)



activities for assigned customer accounts.

• Monitor AR ageing and proactively follow up on overdue and long-outstanding receivables.

• Make regular calls and send emails to customers for payment follow-up, obtain payment commitments and track payments until closure.

• Handle collection conversations professionally and manage difficult payment-related discussions where required.

• Prioritize high-value, overdue and high-risk customer accounts and escalate collection risks appropriately.

• Perform customer account reconciliations and resolve discrepancies related to invoices, payments, credit notes, deductions and open items.

• Perform cash application and payment allocation and resolve unapplied, unallocated and unidentified customer payments.

• Follow up and resolve customer disputes, deductions, short payments and billing-related queries in coordination with internal stakeholders.

• Prep

📌 Senior Executive – Accounts Receivable (Thane)
🏢 CIRCOR Aerospace & Defence
📍 Thane