Introduction

Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it’s a place where careers grow through collaboration, continuous learning, and purposeful work. We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging.

How you'll make an impact

Do you thrive on solving complex business challenges, improving processes, and driving meaningful change?
At Gallagher Re, we're looking for an analytical and forward-thinking Operational Excellence Analyst to join our growing Operational Excellence team. If you're passionate about continuous improvement, process optimization, automation, data-driven decision making, and creating measurable business impact,



this could be the perfect opportunity for you.
About the Role:
As an Operational Excellence Analyst, you'll play a key role in identifying improvement opportunities, enhancing operational efficiency, and supporting transformation initiatives across the business. You'll work closely with cross-functional stakeholders to streamline processes, eliminate inefficiencies, leverage automation and AI-driven solutions, and help shape a culture of continuous improvement.
This role offers a unique chance to combine business analysis, process excellence, data analytics, and project delivery within one of the world's leading reinsurance organizations.
What You'll Be Doing:
Process Improvement & Operational Excellence
✅ Conduct process assessments and operational reviews
✅ Identify bottlenecks, inefficiencies, and improvement opportunities
✅ Facilitate process mapping, SIPOCs, and workflow analysis
✅ Apply Lean methodologi

📌 Lead Specialist/Senior Lead Specialist (Mumbai)
🏢 Gallagher
📍 Mumbai