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Guest Experience & Safety

Key Responsibilities

• Monitor guest feedback through interactions and escalate specific concerns to management.
• Handle guest enquiries, complaints, and special requests promptly while ensuring guest satisfaction.
• Monitor guest behaviour and movement during the tour to ensure safety and comfort.
• Announce and reinforce safety guidelines, such as remaining seated while the bus is in motion and keeping limbs inside the bus.
• Assist during emergencies, administer basic first aid where required, and alert the in-house hospital if needed.
• Conduct post-tour bus checks to ensure no guest belongings are left behind and report any found items to Security.
• Guide guests post-tour to attractions, shows, rides, Fundustan, restaurants, and shopping areas.
• Resolve issues such as lost items and ticketing disputes with empathy and professionalism.

Interested candidates may send their CVs to [email protected]

📌 Guest Experience (Abdullahpurmet)
🏢 Events at Ramoji Film City
📍 Abdullahpurmet