Opentext - The Information Company

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

Your Impact

As a Senior Manager within the OpenText Professional Services ITOM/OSM practice, you will provide strategic and operational leadership for a large consulting organization delivering enterprise Operations Service Management solutions.

You will lead a team of approximately 65–75 professionals, including 4–6 managers, while partnering with regional OSM/ITOM teams, Skilled Services leadership,



Sales, Presales, Project Managers, and Architects.

You will be responsible for people leadership, delivery excellence, resource utilization, customer outcomes, and business growth. You will also help shape the practice through innovation, automation, new service offerings, and effective use of AI/ML.

What The Role Offers

• Lead and develop a team of 65–75 professionals, including 4–6 people managers.
• Establish a clear, forward-looking vision for the ITOM/OSM practice aligned with business strategy and customer needs.
• Drive employee engagement, performance, capability development, and effective people management.
• Partner with regional OSM/ITOM teams to support and deliver customer projects.
• Ensure effective resource planning, demand and supply management, utilization, and capacity forecasting to minimize bench time and maximize team utilization.
• Work with Project Managers

📌 Senior Manager (Bengaluru)
🏢 opentext
📍 Bengaluru