Job Title: Desktop Support Engineer

Notice Period: Immediate to 30 days

Experience Required: 1-3 Years

Job Location: Pune/Hybrid

About Accelirate

Accelirate is a leading agentic AI and automation firm, building intelligent agents that transform enterprise operations. We’re a certified partner of UiPath, Microsoft, and Salesforce, with 1500+ processes automated annually across industries. Honored as a Top Workplaces USA winner five years in a row, we’re known for delivering scalable, agent-driven solutions that empower humans, agents, and robots to work smarter together.

Overall Responsibilities

• Operating Systems (Desktop): Robust knowledge of Windows desktop environments, Linux distributions, and macOS.
• Networking: Basic understanding of networking concepts and protocols including TCP/IP, DNS, DHCP, and VPN.
• Cloud & Administration: Hands-on experience with Microsoft Office 365 administration Basic knowledge of Microsoft Azure services and cloud-based infrastructure management.
• Azure Active Directory & Microsoft Entra: Experience with user and group provisioning,



role assignments, and access management. Knowledge of Conditional Access policies, Multi-Factor Authentication (MFA) configuration, and identity protection.
• Cloud Storage & Security: Exposure to cloud storage platforms, backup solutions, and basic security configurations. Understanding of best practices for data protection and access control.

Skills And Tools

• Knowledge of Microsoft Windows Server, Linux, macOS environments.
• Understanding of TCP/IP, DNS, VPN configuration, and network troubleshooting.
• Experience with Office 365, Azure Cloud Services.
• Basic knowledge of virtualization technologies.
• Familiarity with ticketing systems and remote support tools.
• Strong troubleshooting, documentation, and communication skills.

Day-to-Day Activities

• Provide technical support for Windows, Linux, and macOS desktop environments, including troubleshooting system issues.
• Monitor and m

📌 Desktop Support Engineer (India)
🏢 Accelirate
📍 India