Description

Responsibilities:

• Own the reliability, scalability, and performance of production systems and services.
• Design and implement highly available, fault-tolerant, and distributed infrastructure.
• Define and drive observability strategy, including monitoring, logging, and alerting.
• Build and maintain scalable CI/CD pipelines to enable fast and reliable deployments.
• Automate infrastructure provisioning and operational workflows using IaC tools.
• Lead incident management, root cause analysis (RCA), and implement preventive measures.
• Define and track SLIs, SLOs, and SLAs aligned with business and product requirements.
• Collaborate closely with engineering teams to improve system design, deployment processes,

and operational excellence.

• Optimize cloud infrastructure for cost, performance, and efficiency.
• Own and improve on-call processes; mentor engineers in handling production incidents.
• Drive best practices for security, networking, and infrastructure reliability.




• Participate in architecture and design reviews to ensure system resilience and scalability.
• Document system architecture, runbooks, and operational processes.

Requirements:

• 5–8+ years of experience in DevOps, SRE, or Cloud Engineering roles.
• Proven experience building software using Python, Go, Rust, or JavaScript, with robust scripting

capabilities.

• Hands-on experience with cloud platforms such as AWS, GCP, or Azure.
• Expertise in Infrastructure as Code tools like Terraform, Ansible, or CloudFormation.
• Strong experience with containerization (Docker) and orchestration (Kubernetes).
• Solid understanding of Linux systems, networking concepts, and security best practices (IAM,

VPNs, firewalls).

• Experience with monitoring and observability tools like Prometheus, Grafana, ELK Stack, New

Relic, or Datadog.

• Proven experience in building and maintaining CI/CD pipelines (Circle CI, ArgoCD, Jenkins,

GitHub Actions, GitLab CI, etc.).

• Deep hands-on experience

📌 Software Development Engineer III (Bengaluru)
🏢 TELUS Digital
📍 Bengaluru