Part 1. Describe the Position

To build a service and aftermarket team across pan India represented in all regions for providing basic support and faster response time.
Summary:

• List the essential functions and major activities in order of their importance.
• Single point contact for regional customer on after sales
• Knowledge of operation & maintenance of fire pump.
• Providing all erection and commissioning activities for HVAC/FIRE/Plumbing pumps.
• Trouble shooting
• Spare part & AMC business
• Upgrades & retrofit business
• Energy audit Skill
• FMEA

Part 2. Education Qualification:
BE / Diploma in Mechanical/Electrical Engineering with at least 6-10 years of field experience
Key technical skills and knowledge.

• Significant competencies required
• Experience in handling HVAC & Plumbing pumps, pressure booster, Fire pumps systems independently





• Computer competency

• Ability to handle customer complaints independently
• Ability to communicate fluently with our own engineering and other Value center
• Ability to identify root cause analysis technically

• Stamina and Adaptability
• Should be able to sustain field activity for a prolonged period

• Required Knowledge

• Pump hydraulics (Basic)

• Plant operation & process
• Basic knowledge of operation & maintenance of Fire /Plumbing /HVAC pumps.
• VFD & Controllers for HVAC & Plumbing

Describe the most important Leadership competencies required of the individual. (5-8 competencies from VBLD, TOP 3 are mandatory competencies)

📌 Service Engineer (Thane)
🏢 Xylem
📍 Thane