Proximus Global, combining the strengths of Telesign, BICS, and Route Mobile, is transforming the future of communications and digital identity. Together, our solutions fuel innovation across the world’s largest companies and emerging brands. Our unrivaled global reach empowers businesses to create engaging experiences with built-in fraud protection across the entire customer lifecycle.

Our comprehensive suite of solutions – from our super network for voice, messaging, and data, to 5G and IoT; and from verification and intelligence to CPaaS for personalized omnichannel engagement – enables businesses and communities to thrive. Reaching over 5 billion subscribers, securing more than 180 billion transactions annually, and connecting 1,000+ destinations, we honor our commitment to connect, protect and engage everyone, everywhere.

Key Highlights

• Powering over 13 billion digital communications each month.
• Supporting 3,500+ active customers — including enterprises, OTTs, and mobile operators — through a presence in 50+ global offices across 100+ countries.




• Managing 50% of the world’s roaming data traffic and connecting 150 million IoT devices.
• Driving innovation in 5G, private networks, and IoT enablement, positioning Proximus Global as a leader in next-generation communication technologies.
• Committed to a unified vision, Proximus Global is unlocking recent opportunities and enabling seamless global communications for businesses worldwide.

Position – Technical Support Engineer / Senior Tech. Support Engineer / L3 Support Engineer

Job Responsibility May Include, But Are Not Limited To

• Provide L3 support of messaging products like WhatsApp, Viber, RCS, e-mail, Voice, Chatbots.
• Ensure Fault Management, Configuration Management and Performance management of the live products.
• Ensure 24x7 monitoring processes are in place and coordinate with Support / Operations team to ensure 99.99% availability of all the products running with clients as well as Cloud.
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📌 SRE Engineer (Hyderabad)
🏢 Route Mobile
📍 Hyderabad