What You'll Do
• Architect and lead the design of comprehensive observability platforms demonstrating ELK Stack, Recent Relic, Datadog, Alertsite, and emerging technologies
• Establish observability standards, guidelines, and governance frameworks across the organization
• Mentor and guide junior engineers and platform teams in observability implementation and optimization
• Develop advanced monitoring strategies, custom dashboards, and intelligent alerting frameworks
• Lead multi-functional initiatives to instrument applications and infrastructure for end-to-end visibility
• Optimize observability infrastructure for scalability, cost-efficiency, and performance at enterprise scale
• Present technical insights and recommendations to senior leadership and stakeholders

What We're Looking For
• 8+ years of experience in platform engineering, DevOps, systems engineering, or related roles
• 6+ years of hands-on expertise with enterprise observability platforms (ELK Stack, New Relic, Datadog, Alertsite, or similar)
• Deep understanding of monitoring architectures, logging strategies,



metrics collection, distributed tracing, and alerting frameworks
• Strong hands-on experience implementing synthetic monitoring and end-to-end transaction monitoring
• Deep expertise in Application Performance Monitoring (APM) concepts, implementation, and optimization
• Extensive experience with Real User Monitoring (RUM) and digital/browser/mobile app observability
• Expertise in defining, measuring, and tracking MTTA, MTTR, MTTD, and other incident metrics
• Advanced proficiency in scripting and programming languages (Python, Go, Bash, or similar)
• Extensive experience with cloud platforms (AWS, Azure, or GCP) and multi-cloud environments

Preferred Qualifications
• Experience architecting observability solutions for large-scale, distributed systems
• Expertise with multiple observability platforms and comparative knowledge
• Background in APM (Application Performance Monitoring) and advanc

📌 Observability & Sr. Observability Platform Engineer (Bengaluru)
🏢 American Express Global Business Travel
📍 Bengaluru