Summary:Analyzes condition monitoring data (S·O·S, inspections, electronic data, site conditions, equipment history) and provides relevant recommendations for the customer as indicated by the data.
Responsibilities:• Analyze condition monitoring data (e.g., S·O·S, inspections, electronic data, site conditions, equipment history).
• Provide equipment and/or operation recommendations to customer-facing Dealer representatives derived from condition monitoring data.
• Build cooperative relationships with other condition monitoring personnel (e.g., S·O·S Interpreter) and customer-facing Dealer representatives.
• Use software tools (e.g., Microsoft Excel, Access) to analyze condition monitoring data.
• Provide information for condition monitoring lead tracking and resolution.
• Prepare written reports and recommendations as required by the Dealership.
• Communicate verbal recommendations as required by the Dealer.

Preferred Skills:• Field/Troubleshooting experience (Service Engineer) in Machine, Automobile, and Construction Industries would be an added advantage.
AditiConsulting
26-05962

📌 Customer Service Representative 2 (Chennai)
🏢 Aditi Consulting
📍 Chennai