• SAP workload automation expert with SAP Basis 5+ years of experience
• Delivery of the global (EMEA, APAC, AMER) and business critical Workload Automation services, ensuring alignment with business demand and within agreed SLAs.
• Ensure the delivery of the SLA 1 Class Support for the Workload Automation Service.
• Maintain and improve the operational model of our Workload Automation Tool (preferably Redwood and from other providers, e.g. Broadcom UC4).
• Leading Migration Projects in the Workload Automation domain.
• Keep documentation up to date, ensure there is connection/process between all services and minimal overlapping between services delivered within different teams in Workload Automation domain.
• Identify potential risks to service delivery and develop strategies to mitigate these risks, ensuring business continuity and minimal disruptions.
• Continuously assess and enhance Workload Automation processes, implementing best practices and standards to optimize service delivery efficiency.




• Keep close contact with external parties associated with the Workload Automation domain.
• Drive the Workload Automation strategy – bring service overview to the table, follow and steer service transformation where needed
• Develop and communicate work instructions within the Workload Automation domain
• Design and develop technical and operational processes in the Workload Automation domain.
• SAP Basis expert with 5+ years of experience in SAP Basis.

• Experience on S/4 HANA and Cloud Workplace preferably Microsoft AZURE
• System refresh, System copy, SAP Backup & Recovery
• SAP Support Pack upgrades, SAP Kernel upgrades and deployment of Add-on components using SPAM/SAINT
• Further development and automation of the products and services used
• Operation and monitoring of data center and cloud structures (SAP systems, databases, operating systems, networks)
• Monitoring and optimization of the SAP systems, databases, operating systems and networks in operation wit

📌 Tech Lead (Bengaluru)
🏢 Zeiss India
📍 Bengaluru