Job Title: IT Specialist
Company: Frodoh
Location: Mumbai, Maharashtra
Job Type: Full time
Working Days: 5 days Onsite
Experience: 2-4 years
About Frodoh
Frodoh is looking for a proactive and technically sound IT Executive to join our Mumbai team. The ideal candidate will be responsible for ensuring the smooth functioning of day-to-day IT operations, supporting employees with technical issues, maintaining IT infrastructure, and helping the organization stay secure and productive.
Key Responsibilities
• Provide day-to-day IT support to employees for hardware, software, network, email, and system-related issues.
• Install, configure, maintain, and troubleshoot desktops, laptops, printers, scanners, and other IT equipment.
• Manage user accounts, access rights, passwords, and permissions across company systems.
• Troubleshoot LAN, Wi-Fi, internet connectivity, VPN, and other network-related issues.
• Manage IT assets, maintain accurate inventory, and track allocation of laptops and other equipment.
• Coordinate with external IT vendors and service providers for hardware,
software, networking, and maintenance requirements.
• Perform regular system updates, software installations, antivirus checks, and basic security maintenance.
• Ensure timely backup of important business data and assist with data recovery when required.
• Monitor IT infrastructure and proactively identify and resolve technical issues.
• Maintain documentation of IT processes, assets, configurations, and support tickets.
• Assist with onboarding and offboarding employees, including system setup, access provisioning, and asset handover.
• Support video conferencing, meeting-room technology, and other workplace IT requirements.
• Follow and help implement company IT policies, cybersecurity practices, and data-security standards.
• Provide basic training and guidance to employees on IT tools, applications, and security best practices.
• Escalate complex technical issues to senior IT personnel or
📌 IT Specialist (Mumbai)
🏢 Frodoh
📍 Mumbai