This is a remote position.
Senior Analyst

Position: Senior Analyst

Department: Grove Platform Ops

Location: Remote

Employment Type: Full time

About us:

LaunchVentures is a business and software consulting company that helps startups, SMBs, and enterprises build and scale digital products across web, mobile, and cloud.

About the Role

We are looking for a detail-oriented, process-driven Senior Analyst to run daily logistics operations across Shipwell, Grove, and DAT. You will also act as the link between end users and platform development, defining requirements and testing features for the Grove platform, including the Nexus Chatbot, ZED, and Supply Command modules.

Key Responsibilities

• Logistics operations: Manage daily work across Shipwell, Grove, and DAT. Keep shipment and order data accurate, maintain Routing Guides in line with carrier commitments, and resolve pipeline exceptions with internal stakeholders.

• Carrier procurement: Run multi-lane dry van RFP cycles (most recently 57 lanes). Manage bid collection and evaluation in Shipwell,



draft carrier communications, and validate bid documentation for accuracy.

• Platform and product support: Write feature requirements for Grove (Map, Communication Center, contact profiles). Test the Nexus Chatbot and escalate defects with reproducible detail. Propose workflow and navigation improvements across modules. Author structured tickets (Title, Type, Description, Current Behavior, Expected Behavior, Acceptance Criteria).

• Reporting and communication: Send daily operational updates by platform to leadership, maintain process and routing documentation, and coordinate with operations, product, and vendor teams.

Required Qualifications

• 3+ years in logistics, transportation, or supply chain operations

• Hands-on experience with a TMS (Shipwell or equivalent) and a load board (DAT or equivalent)

• Experience managing carrier procurement, including RFP administration and bid evaluation

• Solid written co

📌 Senior Analyst (India)
🏢 Launch Ventures
📍 India