CUSTOMER EXPERIENCE (India)

CUSTOMER EXPERIENCE (India)

03 Oct
|
Skylink Fibernet
|
India

03 Oct

Skylink Fibernet

India

Job Information

• Date Opened 09/20/2025
• Industry Telecommunications
• Job Type Full time
• Salary 3-4L
• Required Skills
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• Work Experience 1-3 years
• City Coimbatore South
• State/Province Tamil Nadu
• Country India
• Zip/Postal Code 641044

About Us

Skylink is at the forefront of India’s digital evolution, connecting people and

organizations with dependable, modern telecom solutions.

We deliver broadband, IPTV, and enterprise connectivity that support the way India

works, learns, and communicates. Our network is built for consistent, real-world

performance, ensuring uninterrupted digital experiences for homes, reliable and secure

connectivity for businesses, and scalable, high-capacity solutions through our own data

center infrastructure.

As we expand across regions, Skylink remains committed to thoughtful innovation and

dependable service. Every solution we build is shaped by real customer needs, whether





it is supporting households, enabling business growth, or strengthening critical

infrastructure across communities.

Skylink is evolving with the needs of a rapidly digitizing nation, and our work reflects

that momentum. We value people who care about building reliable technology and

improving everyday connectivity. If you’re looking to contribute to meaningful,

long-term infrastructure, Skylink offers a place to do work that stands up to real-world

use.

Certification

CCNA

Job Description

Job Title: Network Associate – L1

Department: Network Operations / ISP

Reports To: Network Engineer / NOC Lead

Job Summary

The Network Associate – L1 will be responsible for providing first-level technical support, monitoring, and troubleshooting of network infrastructure for ISP services. The role involves handling customer complaints, monitoring network uptime, escalating unresolved issues, and ensuring smooth day-to-day operations.

📌 CUSTOMER EXPERIENCE (India)
🏢 Skylink Fibernet
📍 India

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