Key Responsibilities

Business Discovery & Solution Design

• Partner with business leaders, product owners, and operational teams to identify high-value AI use cases.

• Conduct workshops and discovery sessions to understand workflows, pain points, and business objectives.

• Translate business requirements into scalable AI and automation solutions.

• Define MVP scope, success criteria, KPIs, and implementation roadmaps.

AI Engineering & Development

• Design, build, and deploy Generative AI and Agentic AI solutions.

• Develop RAG (Retrieval Augmented Generation) applications leveraging enterprise knowledge sources.

• Build intelligent agents capable of automating underwriting, claims, customer service, IT support, and operational workflows.

• Integrate AI services with enterprise platforms, APIs, databases, SharePoint, ServiceNow, CRM, and document repositories.

Platform Integration & Deployment

• Deploy AI models and applications into Azure cloud environments.

• Build secure and compliant integrations aligned with enterprise governance standards.





• Configure monitoring, observability, logging, and performance metrics.

• Support production deployment and operational readiness activities.

Production Ownership

• Own the end-to-end success of deployed AI solutions.

• Troubleshoot production issues and optimize model performance.

• Improve solution accuracy, latency, scalability, reliability, and cost efficiency.

• Establish feedback mechanisms and continuous improvement processes.

Stakeholder Engagement

• Collaborate with business executives, architects, developers, data engineers, and security teams.

• Present solution architectures, progress updates, and business value realization metrics.

• Facilitate adoption and change management activities.

• Mentor internal teams on AI engineering best practices.

Innovation & Value Creation

• Continuously identify recent AI opportunities within underwriting, claims, risk management, customer service, and cor

📌 Forward Deployement Engineer (Haveli)
🏢 Fulcrum Digital
📍 Haveli