JOB DESCRIPTION :-

Job Title: General Manager

Position Summary

The General Manager – Operations is a corporate leadership role responsible for driving operational strategy, excellence, and scale across Hospital multi-city operations. The VP–Operations leads the Regional Managers and Centre Heads to ensure seamless execution, high-quality care delivery, and alignment to the organization’s mission and growth ambitions.

The incumbent provides strategic guidance, leads cross-functional collaboration, and ensures a high-performing, values-driven operational ecosystem. The VP – Operations also acts as the key custodian of care standards, resident experience, financial performance, and people leadership across the organization.

Reporting Lines

In this position of General Manager – Operations, you will report to the Co-Founder, Director & Group COO or an executive nominated by the Management. The Company reserves the right to revise your reporting structure and responsibilities as required.

Key Interactions

Internal

• Regional Managers
• Centre Heads
• Clinical Heads




• Corporate Teams – HR, Finance, Projects, Quality, IT

External

• Healthcare Networks and Hospitals
• Vendors and Service Providers
• Statutory and Regulatory Bodies
• Partners, Investors, and Industry Stakeholders
• Residents and Families (as needed for escalations or strategy input)

Core Responsibilities

• Strategic Leadership & Planning
• Develop and execute operational strategies aligned with business goals and expansion plans.
• Drive long-term planning and scenario building for regional and national operations.
• Oversee capacity planning, recent market entry, and service diversification.
• Lead enterprise-level alignment across functions to embed performance culture and operational agility.
• Oversight of Regional & Centre Operations
• Direct and support Regional Managers in overseeing city-wise operations and KPIs.
• Ensure seamless functioning across facilities, homecare, and support services

📌 General Manager-Hospital (Bengaluru)
🏢 InfoWryt Solutions
📍 Bengaluru