03 Oct
|
Deloitte
|
Hyderabad
03 Oct
Deloitte
Hyderabad
Summary
Position Summary
Deputy Manager, Strategic Relationship Management - Sales Excellence Voice of the Client Win/Loss Debrief
The Audit & Assurance (A&A;) Client Excellence & Markets (CE&M;) team is strategically aligned with industry sectors and service offerings to drive growth and deliver client and sales excellence for all PPMDs and professionals. Within CE&M;, the Assurance Sales Excellence team serves as a key pillar, dedicated to enhancing sales effectiveness and fostering collaboration to improve our competitive position in the marketplace.
Work you'll do
As a The Voice of the Client Win/Loss Debrief Deputy Manager, Strategic Relationship Management in the Assurance Sales Excellence team, you will be responsible for supporting the day-to-day execution of the Win/Loss Debrief program for the Assurance Sales Excellence team. This role drives consistency and valuable insights across the debrief lifecycle by coordinating stakeholder outreach, conducting and documenting debriefs, maintaining accurate tracking and reporting,
and identifying actionable themes and best practices. This role requires deep familiarity with Assurance market offerings and services, solid attention to detail, excellent organizational and project management skills, and the ability to collaborate effectively across Green Dot and broader cross-functional teams.
• In partnership with the Voice of the Client program lead, support the day-to-day operating cadence for Win/Loss debriefs by driving timely outreach to opportunity leaders, coordinating debrief sessions, and ensuring completion of debrief activities across won and lost opportunities.
• Coordinate with Green Dot Sales Excellence teams to conduct debriefs for opportunities involving 50/50 splits or multi-service line pursuits, ensuring alignment on approach, timing, and follow-up actions.
• Conduct or facilitate client and internal debriefs, capturing high-quality notes that document client feedback, competitive insights, stre
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